Estimated Delivery time
If the item is in ready stock, it will be delivered in 4-7 days from the order date. If item is not in stock then we will make that item for you and it will be delivered in 6-10 days. However, most of our orders are delivered in 6 to 7 days. Orders requiring engraving or any customization will require additional time of 2-3 days. For knowing exact time required for any particular product, please contact us at +8800889887 on Mon-Saturday between 11am to 7pm.
Shipping and COD Charges
All domestic orders are shipped free of cost in even remotest parts of India. Due to security reasons, COD option is not available on purchases above Rs. 10,000/-
Tracking of Orders
E-mail containing your package tracking information will be sent after shipment is dispatched from our warehouse. Each order will be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.
Our Shipping Partners
We only use professional courier companies like DTDC, Bluedart, Fedex, Delhivery, Overnite etc for safe and fast shipping with courier tracking facility.
No Hidden Costs
There are no extra taxes or hidden costs. The price mentioned on the website is the final product price including taxes. What you see is what you pay! Our prices include applicable Central Sales Tax (CST) and Value Added Tax (VAT).
Email us at support Theencashgems@gmail.com or call our Customer Care number 8800889887
For any further assistance, please feel free to call at our customer care number for quick resolution between 11am to 7pm on Monday to Saturday.
Refund / Exchange shipping address
Address : E-69,South Extension – I, New Delhi 11049
Contact No. : 8800889887